Terms & Conditions – Chizzyscentsation

Welcome to Chizzyscentsation. By using our website, placing an order, or interacting with our brand, you agree to the following terms and conditions. Please read them carefully before shopping with us.

1. General

Chizzyscentsation is an online beauty and personal care store offering fragrances, skincare, body care, and grooming products. These Terms govern your use of our website and services.

2. Product Availability

All products listed are subject to availability. We strive to keep stock updated, but in rare cases, an item may be unavailable after an order is placed. If this occurs, we will contact you with alternative options or issue a full refund.

3. Pricing & Payments

All prices are listed in Nigerian Naira (₦) and are inclusive of VAT unless stated otherwise.
We accept payment via bank transfer, debit/credit card, and mobile payment options.
Orders will be processed once payment is confirmed.

4. Order Confirmation

After placing an order, you will receive a confirmation via email, SMS, or WhatsApp. This confirms we have received your order and are preparing it for dispatch.

5. Shipping & Delivery

We deliver nationwide across Nigeria.
Delivery timelines vary based on your location (typically 1–5 business days).
Shipping fees will be displayed at checkout.
It is the customer’s responsibility to provide accurate delivery information.

6. Return & Refund Policy

We do not accept returns on used, opened, or tampered products due to health and hygiene reasons.
Refunds or exchanges are only accepted for wrong, damaged, or expired items (reported within 48 hours of delivery).
For full details, see our Return Policy section.

7. Product Use Disclaimer

All products should be used as directed. We recommend patch testing for skincare products before full application. Chizzyscentsation is not liable for reactions caused by misuse or allergies.

8. Privacy

We respect your privacy. All personal information collected is used only to process your orders and improve our services. We do not share your data with third parties without your permission. See our Privacy Policy for more information.

9. Intellectual Property

All content on this website—text, logos, images, and graphics—is the property of Chizzyscentsation. No part of this site may be copied or reused without written permission.

10. Contact

If you have any questions or concerns about these Terms, feel free to contact us:

Email: [your email address]

WhatsApp/Phone: [your phone number]

Socials: @chizzyscentsation

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